Quality policy aims to achieve sustained, profitable growth by providing services which consistently exceed the needs and expectations of its customers. This level of quality is achieved through the adoption of a system of procedures that reflect the competence of the Company to existing customers, potential customers, and independent auditing authorities. Achievement of this policy involves all staff, each of whom is individually responsible for the quality of their work, resulting in a continually improving working environment for all. This policy is provided and explained to each employee by a Director or Quality Manager.